Frequently Asked Questions
What types of coaching sessions are available?
How do I access the online coaching sessions?
Are the online coaching sessions pre-recorded or live?
How do I change my login details?
How many videos am I allowed to watch?
Can I pause, rewind, or replay the coaching sessions?
How do I find a coach that I would like to listen to?
Is there a limit to how many coaching sessions I can access?
Can I download the coaching sessions for offline viewing?
How often are new coaching sessions added to the portal?
Are there any additional resources provided along with the coaching sessions?
Is there a free trial available for MasterStream?
How do I sign up for a MasterStream subscription?
What are the pricing options for accessing the coaching sessions?
How do I cancel my membership?
How much data will I receive from Vodacom?
How can I contact customer support if I have further questions or issues?
When does my subscription end/expire?
Are there any additional costs to accessing the MasterStream platform?
Can I access MasterStream from more than one device?
Will I have access to MasterStream after cancelling my subscription?
Why can’t I access MasterStream?